Our Policies
If there are any blemishes, pimples, active cold sores, irritation of the skin of any kind, or other skin imperfections in or around the area of the procedure, Mahelia PMU will NOT be able to perform the procedure until the blemish or area of concern is gone or the mole is removed and healed or I will work around the mole.
All information, including email, mobile number, or any personal information will be kept confidential and will be used by Mahelia PMU Academy only.
We accept payment by VISA, Mastercard, Electronic Zelle, Afterpay or Cash.
Micropigmentation Deposit Policy
A deposit of $100.00 is required for all bookings to lock in an appointment – this will be deducted from the total treatment price payable on the day of the appointment.
Deposits will not be refunded for cancellations with less than 7 day notice.
We do not offer payment plans.
PMU & Waxing Deposit Policy
Deposit percentage charged at time of booking and is non-fundable.
Personal Information
All information, including email, mobile number, or any personal information will be kept confidential and will be used by Mahelia PMU Academy only.
Rescheduling/Late Policy
We understand that unforeseen circumstances may arise that could force you to postpone/reschedule your procedure. Please understand that such changes affect not only your Artist, but other clients as well. If you choose to reschedule your appointment, a minimum of a week in advance notice is mandatory or the deposit becomes non-refundable.
If you DO NOT reschedule you will lose your deposit and any other future appointments will require another deposit to secure your appointment.
Cancellation Policy
A 7 days cancellation notice is required to cancel any scheduled appointment. If you fail to cancel your appointment within 7 days, FULL PAYMENT WILL BE REQUIRED TO RESCHEDULE. No exceptions.
ALL CANCELLATIONS WILL INCUR A $100 CANCELLATION FEE.
No Show Policy
Any client that does NOT show for a scheduled appointment, will forfeit their deposit and will be required to pay for any future appointments in full before being rescheduled.
